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He served as the charter Vice President of Polk Professional Services,
a national in-dealership training & consulting division of R.L.
Polk & Co., a 134-year-old international automotive intelligence
company. This division worked closely with the OEM & Strategic
Market business units of Polk to provide a portfolio of integrated
& complimentary product and service solutions throughout the
automotive channel.
Dr. Mlinarcik is the former COO of The Nickelsen Group, the premiere
automotive dealership consulting company and business partner with
137-year old Reynolds & Reynolds. Following this position, he
was the Senior Director of Reynolds Consulting, where he developed
and account-managed automotive consulting projects ranging from
single point “mom-pop” shops to multi-million dollar
complex OEM initiatives aligning people, reengineering processes,
conducting training and integrating technology for 239 dealerships.
Dr. John conducts specialized presentations & workshops in
the automotive industry throughout North America. His focus has
been calling attention to the changing landscape of the retail automotive
industry and advising organizations on how to retain customers and
prepare employees to embrace change through CRM initiatives, customized
training, management development and confidential consultations.
He has delivered workshops at six NADA national conventions.
Dr. Mlinarcik has earned his Bachelor of Science degree in social
psychology, two independent masters’ degrees in school psychology
and clinical psychology, and his doctoral degree in clinical/organizational
psychology.
Connie Mlinarcik co-owns and operates a 127-acre executive retreat
center in central Michigan, overlooking Budd Lake. Their granddaughter
Halle, along with her mother Cathy & father, Jonathan Mlinarcik,
MBA & Regent Law School student, live in the Virginia Beach
area. Their youngest son, Geoffrey, is an Interlochen Arts Academy
& Indiana University MSIS graduate – employed with Accenture
in their Chicago office specializing in data security systems
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