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OUR PRIVACY POLICY
Personal Information
A number of forms exist on our site (such as a registration form)
that ask you for personal information. The following list explains
why we require this data:
- We need a name and a billing/shipping address so we can send
your purchase statement and purchase to the address of your choice.
- We require your e-mail address for communicating with you, questions
and comments about your order. Your e-mail address is also the
username for your account.
- We request a phone number as a means of contacting you in case
your e-mail address is misspelled in the registration information.
We respect your privacy and only request information necessary
for providing good Customer Service. If we are missing any registration
information, we cannot serve you as efficiently as preferred.
We receive your personal data through a secure, encrypted area
which cannot be reached by outsiders. Your information is stored
in a protected database that only our company can access.
Our commitment to you:
- We never share your profile information with, or sell it to
other companies or organizations.
- We do not collect any information from you without your knowledge.
Security
Our commitment to you:
- All onsite transactions are securely encrypted.
- When you place an order, the bank will authorize the total amount
to be charged on your credit card. However, your credit card is
not charged until your order is ready for shipment. Any adjustments
on the price of your order will be made at this time. The final
cost of your purchase will never exceed the amount initially authorized
by you and your bank.
Cookies
We use cookies for the sole purpose of serving you better.
Satisfaction Guarantee
All of our books have a 100% Customer Satisfaction Guarantee. Our
return policy is based upon mutual trust. If you say within 14 days
that you received a book that was damaged or inferior we will replace
it and pay for the shipment charges to return the damaged book.
If you did not receive the book in time to evaluate it within the
14 days let us know and we will extend the time by the amount of
the delay in delivery to you.
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